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Turnaround Time
Production Tunaround Time
Orders for AsukaBook products are usually processed within two business
days. Once an AsukaBook book order has been approved and sent into
production, standard orders will be shipped from our office in approximately two to three weeks.
Production RUSH
You may add a RUSH to an order for an additional RUSH fee of $40. RUSH orders will be shipped from our office in approximately 10 business days of the approval date. Shipping time to you will be added to that.
Shipping
Shipping time is in addition to production time. You
choose your shipping method when placing your order so the speed is in
your hands! Shipping fee is based on weight, distance and how quickly
you need it. The cost will be displayed for each option and added to
your total once selected. All packages are shipped through United Parcel
Service (UPS) unless otherwise specified.
Avoidable Delays
Several things! Layout concerns can cause an order to be delayed. We
contact you if we see concerns and your order is placed on hold until we
are able to go over those concerns with you. Please review our Design Tips to learn how to avoid common order delays.
International customers will need to select "Other" as their shipping
method as our shipping department will manually calculate that cost and
add it to your order. Once that's done, we will send you an email
letting you know the shipping charge is ready to be paid. |
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Holiday Schedule
The studio or production center will be
closed on the following dates. Note that holiday deadline dates are
subject to change. Please check this list periodically.
Holiday |
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Description |
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Delays |
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May 1–6, 2012 |
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Golden Week in Japan (production closed) |
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Orders approved by April 18th will be shipped from production before the Holiday closure. (Includes RUSH Orders). Orders approved after April 18th will be shipped after the Holiday closure ending May 6th. (Includes RUSH Orders)
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May 28, 2012 |
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Memorial Day (studio closed) |
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No delays in production and/or shipping.
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July 4, 2012 |
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Independence Day (studio closed) |
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No delays in production and/or shipping.
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September 3, 2012 |
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Labor Day (studio closed) |
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No delays in production and/or shipping.
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November 22–23, 2012
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Thanksgiving (studio closed)
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No delays in production and/or shipping.
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December 22, 2012–January 2, 2013
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Christmas/New Year (studio closed) |
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Orders may be delayed an additional 2 weeks. Please plan accordingly.
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Holiday DEADLINES
Keep in mind that our office is closed from
December 22nd through January 2nd to allow our staff to spend time with
their families. If you have a bridal show at the beginning of January,
please adhere to the holiday deadlines to ensure that you'll have your
book in time.
AsukaBook Customer Orders |
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Deadline |
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International non-RUSH orders
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November 20th, 12:00pm PST |
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US non-RUSH orders
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November 27th, 12:00pm PST |
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International RUSH orders
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November 30th, 12:00pm PST |
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US RUSH orders
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December 3rd, 12:00pm PST (considering shipping speed) |
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