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Turnaround Time

Production Tunaround Time

Orders for AsukaBook products are usually processed within two business days. Once an AsukaBook book order has been approved and sent into production, standard orders will be shipped from our office in approximately two to three weeks.


Production RUSH

You may add a RUSH to an order for an additional RUSH fee of $40. RUSH orders will be shipped from our office in approximately 10 business days of the approval date. Shipping time to you will be added to that.


Shipping

Shipping time is in addition to production time. You choose your shipping method when placing your order so the speed is in your hands! Shipping fee is based on weight, distance and how quickly you need it. The cost will be displayed for each option and added to your total once selected. All packages are shipped through United Parcel Service (UPS) unless otherwise specified.


Avoidable Delays

Several things! Layout concerns can cause an order to be delayed. We contact you if we see concerns and your order is placed on hold until we are able to go over those concerns with you. Please review our Design Tips to learn how to avoid common order delays.

International customers will need to select "Other" as their shipping method as our shipping department will manually calculate that cost and add it to your order. Once that's done, we will send you an email letting you know the shipping charge is ready to be paid.
 


Holiday Schedule

The studio or production center will be closed on the following dates. Note that holiday deadline dates are subject to change. Please check this list periodically.

Holiday


Description


Delays


May 1–6, 2012

Golden Week in Japan (production closed)

Orders approved by April 18th will be shipped from production before the Holiday closure. (Includes RUSH Orders). Orders approved after April 18th will be shipped after the Holiday closure ending May 6th. (Includes RUSH Orders)


May 28, 2012

Memorial Day (studio closed)

No delays in production and/or shipping.


July 4, 2012

Independence Day (studio closed)

No delays in production and/or shipping.


September 3, 2012

Labor Day (studio closed)

No delays in production and/or shipping.


November 22–23, 2012

Thanksgiving (studio closed)


No delays in production and/or shipping.


December 22, 2012–January 2, 2013


Christmas/New Year (studio closed)

Orders may be delayed an additional 2 weeks. Please plan accordingly.

 


Holiday DEADLINES

Keep in mind that our office is closed from December 22nd through January 2nd to allow our staff to spend time with their families. If you have a bridal show at the beginning of January, please adhere to the holiday deadlines to ensure that you'll have your book in time.


AsukaBook Customer Orders

 

Deadline


International non-RUSH orders

  November 20th, 12:00pm PST  

US non-RUSH orders

  November 27th, 12:00pm PST  

International RUSH orders

  November 30th, 12:00pm PST  

US RUSH orders

  December 3rd, 12:00pm PST (considering shipping speed)  
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info@asukabook.com 
866.330.1530