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Turnaround Time
Production Tunaround Time
Orders for AsukaBook products are usually processed within two business days. Once an AsukaBook book order has been approved and sent into production, standard orders will be shipped from our office in approximately two to three weeks.
Production RUSH
You may add a RUSH to an oder for an additional RUSH fee of $40. RUSH orders will be shipped from our office in approximately 10 business days of the approval date. Shipping time to you will be added to that.
Shipping
Shipping time is in addition to production time. You choose your shipping method when placing your order so the speed is in your hands! Shipping fee is based on weight, distance and how quickly you need it. The cost will be displayed for each option and added to your total once selected. All packages are shipped through United Parcel Service (UPS) unless otherwise specified.
Avoidable Delays
Several things! Layout concerns can cause an order to be delayed. We contact you if we see concerns and your order is placed on hold until we are able to go over those concerns with you. Please review our Design Tips to learn how to avoid common order delays.
International customers will need to select “Other” as their shipping method as our shipping department will manually calculate that cost and add it to your order. Once that's done, we will send you an email letting you know the shipping charge is ready to be paid. |
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Holiday Schedule
The studio or production center will be closed on the following dates. Note that holiday deadline dates are subject to change. Please check this list periodically.
Holiday |
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Description |
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Delays |
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July 4, 2011 |
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Independence Day (studio closed) |
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No delays in production and/or shipping.
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August 12–16, 2011 |
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Festival of Souls in Japan (production closed) |
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RUSH orders approved between August 3rd and August 17th will not be guaranteed to be shipped within 10 business days. Standard orders approved during this time could be delayed up to a week. Normal turnaround time will resume August 17th, 2011.
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September 5, 2011 |
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Labor Day (studio closed) |
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No delays in production and/or shipping.
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November 24–25, 2011
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Thanksgiving (studio closed)
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No delays in production and/or shipping.
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December 26, 2011–January 2, 2012
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Christmas/New Year (studio closed) |
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Orders may be delayed an additional 2 weeks. Please plan accordingly.
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Holiday DEADLINES
Keep in mind that our office is closed from December 24th through January 2nd to allow our staff to spend time with their families. If you have a bridal show at the beginning of January, please adhere to the holiday deadlines to ensure that you'll have your book in time.
AsukaBook Customer Orders |
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Deadline |
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International non-RUSH orders
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November 22nd, 12:00pm PST |
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US non-RUSH orders
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November 28th, 12:00pm PST |
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International RUSH orders
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December 1st, 12:00pm PST |
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US RUSH orders
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December 6th, 12:00pm PST (considering shipping speed) |
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