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Production & Turnaround

United Parcel Service - Service Impacts Related to Coronovirus - October 19, 2021
Suspension of Service Guarantee - Currently, the Service Guarantee has been reinstated for select air and international services but is otherwise suspended. For details on the suspension and where the Service Guarantee remains available, click HERE.
Processing & Production  |  Shipping & Handling  |  Closures & Production Deadlines

Shipping & Transit Time

Transit time is always in addition to processing and production time, and varies depending on the destination and selected shipping method.

Shipping Fees
Fees are based on package weight, size, destination, and transit time from Bend, OR 97703. Insurance coverage is also added based on the content value.

Standard Production Orders
Orders will be shipped within 13 business days of the order approval date.

Rush Production Orders
Orders will be shipped within 10 business days of the order approval date.

Shipping Calendar
Click on the Shipping Date link below to view an estimated shipping date calendar based on the order approval date.


Order Approval Date

Standard Production
Rush Production


Domestic Shipping via United Parcel Service (UPS)

UPS does not deliver to P.O. Box addresses.

Shipping Methods - Business Days
• Standard Delivery / Ground
• 3-Day Select
• 2-Day Air
• Next Day Air

Tracking
Your UPS tracking number will be sent to the email address on file upon shipment of your order. Your tracking number can also be found on your receipt.


See map for Standard Ground transit times from Bend, Oregon.




International Shipping via United States Postal Service (USPS)

Shipping fees will be calculated after your order is placed.

Shipping Methods
• USPS - Priority Mail International
• UPS - Worldwide Expedited upon request.

Duties, Taxes & Brokerage Fees
All international shipment recipients will be responsible for paying any duties, taxes and brokerage fees.

Tracking
Your UPS or USPS tracking number will be sent to the email address on file upon shipment of your order. Your tracking number can also be found on your receipt.


Drop Ship

Orders can be sent directly to your clients by changing the shipping to address when placing an order.

Receipts
Receipts are not included in any of our shipments, however, a copy of your receipt can be accessed under your Recent Orders and Order History.

International Shipments
Although a receipt is not included within the package, the content value is declared on all customs forms, and for insurance purposes.


Handling Fee

All orders incur a $7.99 handling fee.
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