| 

Production & Turnaround


COVID-19 UPDATE - April 14, 2020
The production facility in Japan continues to process orders as they are not presently on a strict lockdown.

United Parcel Service - March 26, 2020
UPS has suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination until further notice.



Processing Time*

Orders are reviewed, processed, and approved within one business day of receipt, however, approval may be delayed if layout concerns are found.

Courtesy Review
When placing an order, the user confirms that all submitted files are ready for print and take full responsibility for the layout and content.

As a courtesy, AsukaBook reviews for noticeable layout concerns, but does not check for grammatical errors, comment on design style, image or color quality. If any layout concerns are found, a representative will contact you with the option to resubmit a revised file or proceed with printing as is.


Production Time*

All of our products are made in Japan where they are assembled by hand with Japanese values for craftsmanship.

Standard
Approximately 13 business days from the approval date.

Rush
Approximately 10 business days from the approval date, for an additional $40 fee.

*Processing and Production time may be longer due to holiday closures, inclement weather, and other unforeseeable delays.

Shipping & Transit Time

Transit time is always in addition to processing and production time, and varies depending on the destination and selected shipping method.

Shipping Fees
Fees are based on package weight, size, destination, and transit time from Bend, OR 97703. Insurance coverage is also added based on the content value.

Standard Production Orders
Orders will be shipped within 13 business days of the order approval date.

Rush Production Orders
Orders will be shipped within 10 business days of the order approval date.

Click on the Shipping Date link below to view an estimated shipping date calendar based on the order approval date.


Order Approval Date

Standard Production
Rush Production


Domestic Shipping via United Parcel Service (UPS)

UPS does not deliver to P.O. Box addresses.

Shipping Methods - Business Days
• Standard Delivery / Ground
• 3-Day Select
• 2-Day Air
• Next Day Air

Tracking
Your UPS tracking number will be sent to the email address on file upon shipment of your order. Your tracking number can also be found on your receipt.


See map for Standard Ground transit times from Bend, Oregon.




International Shipping via United States Postal Service (USPS)

Shipping fees will be calculated after your order is placed.

Shipping Methods
• USPS - Priority Mail International
• UPS - Worldwide Expedited upon request.

Duties, Taxes & Brokerage Fees
All international shipment recipients will be responsible for paying any duties, taxes and brokerage fees.

Tracking
Your UPS or USPS tracking number will be sent to the email address on file upon shipment of your order. Your tracking number can also be found on your receipt.


Drop Ship

Orders can be sent directly to your clients by changing the shipping to address when placing an order.

Receipts
Receipts are not included in any of our shipments, however, a copy of your receipt can be accessed under your Recent Orders and Order History.

International Shipments
Although a receipt is not included within the package, the content value is declared on all customs forms, and for insurance purposes.


Handling Fee

All orders incur a $7.99 handling fee.

Closures

The office and/or production center will be closed on the following dates. Review the shipping calendar for an estimated shipping date.

DATE

HOLIDAY

April 29 - May 5, 2021 Golden Week in Japan
May 31, 2021 Memorial Day
July 5, 2021 Independence Day
November 25-26, 2021 Thanksgiving
December 25, 2021 – January 2, 2022 Christmas/New Year


Production Deadlines

Orders must be approved before close of business on the following dates to ensure shipping and delivery of your order before Christmas. Review the shipping calendar for an estimated shipping date.

PRODUCTION

DEADLINE

International Standard Production TBA
Domestic Standard Production TBA
International RUSH Production TBA
Domestic RUSH Production* TBA


*With selected shipping method of three days or less of transit time for domestic shipments. UPS Next Business Day, 2-Day, 3-Day, and Ground shipping available.
Home | Albums | Digital & Display | Pricing | Design | Inspiration | About | Info | Register | Account | Contact

Facebook Icon
Twitter Icon
Instagram Icon
Pinterest Icon

Privacy Statement | © ASUKANET. All Rights Reserved.

AsukaBook | Kubota Image Tools | Kubota Market | Photographers Ignite – All departments of Kubota Photo-Design, Inc.